![]() Google says that the Drive and Photos web apps offer the same features as the Backup and Sync desktop app, and that they will be phasing out the Backup and Sync desktop app over the next few months. Then, go to the Google Drive website and download the latest version of Google Drive. Find Google Drive in the list and click Uninstall. To do this, go to the Control Panel and select Programs and Features. Then, go to the Google Drive website and download the latest version of Google Backup and Sync.įinally, if all of those steps fail, try uninstalling Google Drive and then reinstalling it. Right-click on the application and select Delete. To delete the application, go to the Start Menu and type Google Backup and Sync. ![]() If that doesn’t work, try deleting the application and then reinstalling it. Right-click on the application and select Run as Administrator. Then, go to the Start Menu and type Google Backup and Sync. To do this, go to the Task Manager and locate Google Backup and Sync. If the problem persists, try disabling and then re-enabling the application. If you are not, download and install the latest version. First, make sure that you are using the latest version of Google Backup and Sync. There are a few things that you can do to try to fix the problem. Other users have reported that the application is very slow, or that it crashes frequently. In some cases, files that have been backed up or synchronized are then deleted without warning. One common problem is that files do not get backed up or synchronized as they should. However, there have been numerous reports from users who say that the application is not working properly. Have a nice day.Google Backup and Sync is a desktop application that was designed to make it easy for users to back up their files and synchronize them between devices. So, after this exploratory trip into the “Backup and Sync from Google” user interface, I roughly figured out how to set it up for my convenience but I definitely had to guess a lot. If you check this second radio button, you will then find something to select theįolders you want to sync by checking them, and those you do not want to sync by unchecking them. The third element of the ”google drive” tab is a group of two radio buttons: one is for syncing the whole drive, and the second is to sync some folders only. The next element is cryptic and I cannot figure out what it does since nothing seems to happen The first element is a checkbox which is checked since I want to sync this computer with my could space. I found what I needed in the “Google Drive” tab. ![]() I did not deeply play with all the bells and whistles around this box but my main attention was on the ability to sync all or parts of my cloud On my computer, first tab was labeled “My laptop”, second “Google Drive” and third “Settings”. The first three elements of this box are said by Jaws as buttons. When you press on it, it opens a dialog box. The fifth item is probably what you are looking for. Press and come back to it, it will say “Resume”. When Jaws focusses on it, it says “Pause”. Amazingly, the fourth item says what it does. The third item opened a “Send feedback” dialog box. It opened my preferred web browser on the Google Drive Help web page. I tried to validate the first item, it opened an “About” box. I press on it and it opens some sort ofĬontextual menu in which each item is really “cryptic”. Other way than trying them one by one and attempting to guess what they really do.įor instance, when I right-click the “Backup and Sync from Google” icon of my systray, it opens some sort of dialog box in which the first element is said by Jaws to be “Settings button”. ![]() The bad news is that it cannot say what they are really doing. The good news is that Jaws seems to be able to hit all the controls of the interface. Interacting with this is some sort of try&fail&retry until it works. ![]()
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